Paramedics, Citrus Connection worker help rescue woman trapped between bus stop bench for hours

Polk County

An alert Citrus Connection employee and Polk County paramedics helped rescue a woman stuck behind a Winter Haven bus bench.

The woman was found Wednesday morning around 4:30 a.m. wedged between a bus stop bench and the plastic wall of the bus stop shelter.

Caroline Hird, a Citrus Connection road supervisor was on her way to work when she spotted something off. 

“I have a habit of when I come to work that I’m always checking our bus stops,” Hird told WFLA. 

“It looked as if it was a child dangling over the bench,” she said. “So I turned around in the parking lot. I pulled up to the stop and I blow the horn to see if the person is going to wake up, or just what is going on. She attempted to wave at me. I put the window down and I said, ‘are you okay?’ And she said ‘no.’ I said, ‘do you need 911?’ And she said ‘yes.'”

Hird called 911 and stayed with the woman to comfort her. The woman said she had been stuck for hours.

“I was trying to find out from her if someone did this to her, or just what happened. She didn’t really remember. She was disoriented,” Hird said.

Hird said paramedics almost had to take the bench apart to get the woman out, but luckily were able to free her.

First responders believe she may have suffered a medical episode. The woman was taken to a local hospital.

“She was like, ‘you saved my life.’ So I do appreciate that, and that’s just what we do. That’s an every day thing. When we see things going on, if we can help, most definitely all of my coworkers, our operators, if we can help that’s what we do,” Hird said.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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