ST. PETERSBURG, Fla. (WFLA) – Ask just about anyone, and you’ll likely get the same answer. No one likes robocalls.
In fact, it’s the number one consumer complaint for the Federal Communications Commission, one that the agency considers a top priority in battling.
As it turns out, that battle has turned into a war in recent years with the dependence on technology, and that war has just received powerful, new ammo.
The feds, it seems, are now listening to fed up consumers, hearing them loud and clear. Agencies like the FCC have now stepped in with a sweeping ruling, allowing cell phone carriers to stop the robocalls for you.
In a unanimous decision Thursday, the commission voted 5-0 to allow phone companies to block the calls by default, which consumers call, “a big win.’
Pinellas attorney, Charles Gallagher, handles consumer protection cases and describes this as a huge step for consumer rights. “This is great news. Consumers are finally being heard,” Gallagher told WFLA. “Your phone is your lifeline, and when someone invades that space, it’s an invasion of privacy.”
The FCC says, across the board, consumers reach out the most with concerns and complaints regarding robocalls. Customers say it’s a pervasive problem tantamount to harassment.