HUDSON, Fla. (WFLA) – William Traub says he remembers the exact moment the damage was done.
He tells 8 On Your Side it happened Saturday after he stopped to get gas at his favorite spot, a Shell station at the corner of State Road 52 and Chicago Avenue in Hudson.
He explained that after he filled up his 2016 Mustang, the car quickly shut down as he headed home.
“There was something that just happpened with the fuel. The car was completely empty, and I just put this gas, so-called gas, that has diesel in it and had all the issues,” William said. “I had to have it towed.”
The commerical truck driver, based in Hudson, says he was furious when he found out the reason behind his engine problems.
“All this is just ridiculous and uncalled for,” he told us. “All is want is my vehicle fixed.”
Turns out, WIlliam isn’t the only one who claims to have had pump problems at this Shell station.
Customers claim this particular gas station has made the mistake of mixing diesel with other gas grades.
Customers claim they never knew until it was too late.
“I would say mad is an understatement. There’s a lot more words I could say, frustrated, angry, miserable, used, let down,” William said.
He says after his Mustang broke down on Saturday, he had it towed and had a mechanic look at it. The news wasn’t good.
WIlliam says the mechanic discovered diesel in the engine, leaving this trucker to ask one question.
How did this happen?
That’s exactly what WIlliam says he asked the manager when he went back to the Shell station Monday morning. When he arrived, he saw the pump after pump covered with bags.
The station shut down the pumps.
William says the manager promised that they were testing the fuel and fixing the problem. He says she also told him that corporate would call him, a call that never came.
“They had least consideration for me. They just tried to push it off,” he said.
So, William and his family contacted 8 On Your Side.
His mother, Shannon Galvin, told us, “I could not get results anywhere else, and it’s about time somebody needs to hear this. My son works hard, so do other people. This should not be happening.”
8 On Your Side reached out to the Shell station manager and customer service. We contacted both numerous times Monday afteroon, wanting to ask about the pump problems.
We never got a response.
Meanwhile, WIlliam wants answers.
He says the damage is done when it comes to his Mustang. The question is, how much will it cost to fix it? He’s hoping the car can be salvaged.
“I don’t want this to happen to anyone else. People need to know what’s going on. That’s why we called you,” William told us. “What they’re doing to people isn’t right.”