Wawa announces massive data breach, ‘potentially all’ locations affected

National

TAMPA (WFLA) – The CEO of Wawa says they are investigating a data breach that has potentially affected all of their locations.

“I am very sorry to share with you that Wawa has experienced a data security incident. Our information security team discovered malware on Wawa payment processing servers on December 10, 2019, and contained it by December 12, 2019,” Wawa CEO Chris Gheysens said in a statement.

This malware affected customer payment card information used at potentially all Wawa locations beginning at different points in time after March 4, 2019 and until it was contained last week.

Customers like Mike McGlockton and Nate Hernandez are concerned.

“Obviously when I come here I use my credit card a lot,” McGlockton said “What are my concerns?  That somebody has your information?  Yah.   Exactly.”

“I pump gas here all the time so I’d be feeling weird if something happened to my card information. So you kind of trust Wawa because it’s a bigger company so this is kind of weird,” Hernandez said.

Wawa says the malware affected payment card information, including credit and debit card numbers, expiration dates, and cardholder names on payment cards used at potentially all Wawa in-store payment terminals and fuel dispensers.

On December 10, the company discovered the malware. On December 12, the company says the breach was contained.

“At this time, we believe this malware no longer poses a risk to Wawa customers using payment cards at Wawa, and this malware never posed a risk to our ATM cash machines,” Gheysens said.

Wawa has arranged with Experian to provide potentially impacted customers with one year of identity theft protection and credit monitoring at no charge to you as well as a dedicated toll-free call center (1-844-386-9559) to answer customer questions and offer credit monitoring.

For more information click here.

Copyright 2020 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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