911 tells caller officers are tied up, can’t respond to break in

Crime

DUPLIN COUNTY, N.C. (CNN/WCTI) — A North Carolina man called 911 to report a break-in at his house only to be told officers were tied up at the moment and couldn’t respond.

Jan Friis called 911 over the weekend after someone broke into his home. He didn’t get the response he was expecting. Instead, he was told: “We’ll give it to an officer but right now they’re all tied up with something else.”

“I don’t know if the people were still around,” Friis said. “I was here by myself with my two kids trying to make it safe for them.”

Friis said hours after he made that original call to 911, he got a call from a deputy.

“The deputy called me, he asked me to call back in the morning when the day shift was on,” Friis said. “And I got angry about that and he had told me that they had had a car chase and that they didn’t have more than three cars and that the Highway Patrol hadn’t helped them and they just didn’t have anybody to come and take my report until the next shift came in.”

Captain Scott Kennedy with the Duplin County Sheriff’s Office told WCTI there had been a car chase which tied up their available deputies. He said there are anywhere from four to six deputies in uniform on duty and says there is no deputy shortage.

Kennedy told WCTI there were more than three deputies working that night, but did not give an exact number.

As for Friis, he feels like the sheriff’s office has let him down.

“I’ve had to protect this property with almost no help from the sheriff’s department,” he said. “I’ve spoken to the sheriff personally about this and he no longer returns my calls.”

Kennedy said this was an isolated incident and asks anyone with response time concerns to call him.

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