Tampa man’s savings goes missing after Wells Fargo declares account dormant, transfers money to state

Better Call Behnken

TAMPA, Fla. (WFLA) – Franz Forbes wants to know what happened to the $1,886.25 that he thought was safe in his savings account. Now his account is closed and no one has been able to provide a record of where the money went.

“It’s my money, and I need it,” Forbes said. “I don’t know how they can do this. I wasn’t given a warning.”

Forbes tells 8 On Your Side’s Better Call Behnken that he kept his savings account when he moved from Jupiter to Tampa. Admittedly, he didn’t touch the money for five years. When he did, he discovered he didn’t have an account any longer.

“They told me the money was sent to the State of Florida and I could get it there,” he said.

And that’s when the real trouble started. The state’s Unclaimed Property Division is responsible for returning money like this, sent from dormant accounts at financial institutions. But, in this case, Forbes said the state says they can’t find any record the money was sent to them.

“Wells Fargo insists they sent it and no one will help,” he said. “They said the account’s closed, you need to go away.”

Hours after Better Call Behnken started investigating, the bank called Forbes. He was asked to come to the bank, where he was given a cashiers check for the full amount which he’s already cashed.

This isn’t the first time Better Call Behnken has helped someone get their own bank account money back.

Here’s some 8 On Your Side Better Call Behnken advice: in order to keep your account from being deemed dormant, make sure there is activity on your account.

Activity means more than just looking at your account balances or accruing interest in a savings account. It’s a good idea to make deposits from time to time, even if they are small.

LATEST BETTER CALL BEHNKEN HEADLINES:

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Top Videos

FL Strawberry Festival gets off to a "berry" cold start

Thumbnail for the video titled "FL Strawberry Festival gets off to a "berry" cold start"

11 dog stolen pkg

Thumbnail for the video titled "11 dog stolen pkg"

8 On Your Side flies with Air Force ahead of Tampa Bay Airfest 2020

Thumbnail for the video titled "8 On Your Side flies with Air Force ahead of Tampa Bay Airfest 2020"

City of Tampa to maintain Memorial Park Cemetery

Thumbnail for the video titled "City of Tampa to maintain Memorial Park Cemetery"

“Here we are again”: Polk man runs another chop shop out of same property, deputies say

Thumbnail for the video titled "“Here we are again”: Polk man runs another chop shop out of same property, deputies say"

Suspect in serious-condition following deputy-involved shooting in Manatee County

Thumbnail for the video titled "Suspect in serious-condition following deputy-involved shooting in Manatee County"

Grilled cheese stand satisfies savory cravings at Florida Strawberry Festival

Thumbnail for the video titled "Grilled cheese stand satisfies savory cravings at Florida Strawberry Festival"

Sarasota man and three-legged dog train for American Ninja Warrior

Thumbnail for the video titled "Sarasota man and three-legged dog train for American Ninja Warrior"

Some Tampa streets reopen after CSX ‘rogue’ railroad repairs

Thumbnail for the video titled "Some Tampa streets reopen after CSX ‘rogue’ railroad repairs"

Solar customers left in the dark

Thumbnail for the video titled "Solar customers left in the dark"

Largo man accused of killing mom, stepsister with a machete during argument about money

Thumbnail for the video titled "Largo man accused of killing mom, stepsister with a machete during argument about money"

Strawberry cream cheese calzone available at Florida Strawberry Festival

Thumbnail for the video titled "Strawberry cream cheese calzone available at Florida Strawberry Festival"
More Local News

Trending Stories

get the app

News App

Weather App

Don't Miss

More Don't Miss