Some Tampa Bay residents still signing up for health insurance - WFLA News Channel 8

Some Tampa Bay residents still signing up for health insurance

Posted: Updated:
A day after the enrollment deadline, some Bay Area residents seeking insurance are still wading through the process. A day after the enrollment deadline, some Bay Area residents seeking insurance are still wading through the process.

A day after the enrollment deadline, some Bay Area residents seeking insurance are still wading through the process.

“The account is locked,” said Dalia Hashem as she tried again unsuccessfully to get into her account on healthcare.gov on Tuesday morning.

Hashem had shown up for help at an enrollment event Monday, but when website troubles cropped up mid-day, she wasn’t able to finish her sign-up. A try later in the day didn’t work, either.

But on Tuesday – during a visit to another enrollment office and with help from a Navigator who had to create a new email address for her – Hashem finally got through.

“I feel good,” said Hashem, 28, who has not had health insurance since 2009. “I feel much better and safer now that I know, ok, I can go get checked I can go to a doctor and see what’s gong on and feel better.”

With website issues on the last day and a promise from the government to let those "in line" finish their efforts to sign up, some people will still be making their final applications in the coming days.

Throughout the day on Monday, healthcare.gov displayed a busy message saying it had a lot of visitors and asking users to wait or submit an email address so someone could get back to them.

Navigators are still working this week, even though they originally expected their work to end with the enrollment deadline Monday.

“We are helping people finish the process,” said Erin Richards, a supervisor at a Tampa Palms office.

Those who had technical or website issues, started an application or even had trouble getting help from a Navigator at a busy site on Monday, can get more time. They must complete their sign-up by April 15.

Those who didn't even start and who don't have insurance through another source could face a penalty fee of $95 or 1 percent of their income, whichever is greater.

Copyright WFLA 2014. All rights reserved.


  • Don't Miss ItMore>>

  • Lakeland man spray-paints garage door with message for thief

    Lakeland man spray-paints garage door with message for thief

    Saturday, July 26 2014 9:53 AM EDT2014-07-26 13:53:51 GMT
    Jerry Ashley's message spray-painted on his garage door.Jerry Ashley's message spray-painted on his garage door.
    A Lakeland man, grieving his wife’s passing, has spray-painted his garage door with a message for the thief who stole his late wife’s laptop filled with sentimental photos.
    A Lakeland man, grieving his wife’s passing, has spray-painted his garage door with a message for the thief who stole his late wife’s laptop filled with sentimental photos.
  • Pancake printers at some Alaska Airlines lounges

    Pancake printers at some Alaska Airlines lounges

    Friday, July 25 2014 6:01 PM EDT2014-07-25 22:01:24 GMT
    YouTube imageYouTube image
    When you think of airport cuisine, you probably don't think of pancakes but Alaska Airlines is looking to change that with the introduction of pancake printers.
    When you think of airport cuisine, you probably don't think of pancakes but Alaska Airlines is looking to change that with the introduction of pancake printers.
  • Restaurant Ratings Most Violations: July 14 -19

    Restaurant Ratings Most Violations: July 14 -19

    Friday, July 25 2014 5:38 PM EDT2014-07-25 21:38:43 GMT
    Ever wonder what goes on in the kitchen of your favorite restaurants? We’ve gathered details about the 30 Tampa Bay restaurants that received the most violations during inspections conducted from July 14 to 19, 2014.
    Ever wonder what goes on in the kitchen of your favorite restaurants? We’ve gathered details about the 30 Tampa Bay restaurants that received the most violations during inspections conducted from July 14 to 19, 2014.
  • Most Viewed Stories on WFLA.com

  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.