More Sprint customers complain of poor service - WFLA News Channel 8

More Sprint customers complain of poor service

Posted: Updated:
Sprint customers complain of poor service. Company says it's due to upgrades to towers. Sprint customers complain of poor service. Company says it's due to upgrades to towers.
Dozens of Tampa Bay area Sprint customers are demanding answers about their sudden bad phone service.

8 on Your Side first told the story of a Polk County man who can't make calls from his home earlier this week. Now, more than 40 customers have contacted the newsroom to complain of similar problems.

One of them is Michael Manning. He recently switched his business phones from Verizon to Sprint. He says he depends on his five phones to conduct his business at Discount Garage Door & Opener.

Related: Polk pastor says his Sprint cell phone is useless

When a customer is stuck with a door that won't work, they call him, and he dispatches a technician to their house. But the new Sprint phones don't always work, and that's costing him money.

"It's very important that my phones work because my incoming phone calls are potential jobs, and we're here to service the garage door industry," he said.

"So when my phones don't work and I can communicate with my employees, it's a problem. It's a big problem. We're losing work, we're losing business, and we're losing money."

Sprint spokeswoman Crystal Davis says the company is upgrading towers in the area and that's causing "minimal" problems for some customers. She says the company will research the issues 8 on Your Side brought to her attention.

Sign up for free breaking news and headline email alerts http://8.wfla.com/18DCEqk


  • 8 On Your SideMore>>

  • Frightened neighbors voice concerns about Pasco mental health ALF

    Frightened neighbors voice concerns about Pasco mental health ALF

    Friday, August 22 2014 6:01 PM EDT2014-08-22 22:01:54 GMT
    In the middle of a New Port Richey subdivision on Langston Ave. white iron gates lead to a large compound surrounded by barbed wire fences. Inside there is a swimming pool, parking lotand several buildings that formerly served as the neighborhood HOA community center.
    In the middle of a New Port Richey subdivision on Langston Ave. white iron gates lead to a large compound surrounded by barbed wire fences. Inside there is a swimming pool, parking lotand several buildings that formerly served as the neighborhood HOA community center.
  • Bradenton apartment complex to be repaired after 8 On Your Side report

    Bradenton apartment complex to be repaired after 8 On Your Side report

    Friday, August 22 2014 4:47 PM EDT2014-08-22 20:47:05 GMT
    Last week, 8 on your side showed you some of the dilapidated conditions inside some units at the Townhouse Park Apartments in Bradenton.Tenants were having problems with mold and rodents.There was also water damage.
    Last week, 8 on your side showed you some of the dilapidated conditions inside some units at the Townhouse Park Apartments in Bradenton.Tenants were having problems with mold and rodents.There was also water damage.
  • 2.2 million bean bag chairs recalled after deaths

    2.2 million bean bag chairs recalled after deaths

    Friday, August 22 2014 11:01 AM EDT2014-08-22 15:01:24 GMT
    About 2.2 million bean bag chairs are being recalled after two children opened them, crawled inside and suffocated to death. CPSC photoAbout 2.2 million bean bag chairs are being recalled after two children opened them, crawled inside and suffocated to death. CPSC photo
    About 2.2 million bean bag chairs are being recalled after two children opened them, crawled inside and suffocated to death.
    About 2.2 million bean bag chairs are being recalled after two children opened them, crawled inside and suffocated to death.
  • NewsMore>>

  • Tampa Police arrest man for murder outside nightclub

    Tampa Police arrest man for murder outside nightclub

    Friday, August 22 2014 11:04 PM EDT2014-08-23 03:04:54 GMT
    Tampa Police have arrested 27-year-old Edgardo Molina of Tampa for a murder outside Club Underground in downtown Tampa early Thursday morning.
    Tampa Police have arrested 27-year-old Edgardo Molina of Tampa for a murder outside Club Underground in downtown Tampa early Thursday morning.
  • I-75 NB reopens in Manatee County after deadly accident

    I-75 NB reopens in Manatee County after deadly accident

    Friday, August 22 2014 10:52 PM EDT2014-08-23 02:52:10 GMT
    Deadly crash in Manatee County.Deadly crash in Manatee County.
    Florida Highway Patrol troopers reopened I-75 in Manatee County after a deadly accident shutdown the northbound lanes early Friday evening.
    Florida Highway Patrol troopers reopened I-75 in Manatee County after a deadly accident shutdown the northbound lanes early Friday evening.

  • A Sarasota high school remembers slain varsity cheerleader

    A Sarasota high school remembers slain varsity cheerleader

    Friday, August 22 2014 10:49 PM EDT2014-08-23 02:49:47 GMT
    It was hard to tell that the team colors of Riverview High School in Sarasota County were maroon and gray Friday night.Most of the crowd was wearing blue.“Her favorite color was blue,” said varsity cheerleader Devyn Kelly. Kelly is talking about fellow cheerleader Teria'le Rawls who was gunned down almost four weeks ago.
    It was hard to tell that the team colors of Riverview High School in Sarasota County were maroon and gray Friday night.Most of the crowd was wearing blue.“Her favorite color was blue,” said varsity cheerleader Devyn Kelly. Kelly is talking about fellow cheerleader Teria'le Rawls who was gunned down almost four weeks ago.
  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
  • Most Popular StoriesMost Popular StoriesMore>>

  • Alive and well but Pasco veteran declared dead by government

    Alive and well but Pasco veteran declared dead by government

    Wednesday, August 20 2014 10:51 PM EDT2014-08-21 02:51:54 GMT
    92-year-old Frances Evans finds humor in the fact that the government considers her dead.92-year-old Frances Evans finds humor in the fact that the government considers her dead.
    When 92-year-old Frances Evans got a letter in the mail about her death, she laughed. “What's funny is they're sending the letter to me, telling me they're sorry I'm deceased.
    When 92-year-old Frances Evans got a letter in the mail about her death, she laughed. “What's funny is they're sending the letter to me, telling me they're sorry I'm deceased.
  • Restaurant Ratings Most Violations: August 11 - 16

    Restaurant Ratings Most Violations: August 11 - 16

    Friday, August 22 2014 12:57 PM EDT2014-08-22 16:57:41 GMT
    Ever wonder what goes on in the kitchen of your favorite restaurants? We've gathered details about the Tampa Bay restaurants that received the most violations during inspections conducted from August 11 to 16, 2014.
    Ever wonder what goes on in the kitchen of your favorite restaurants? We've gathered details about the Tampa Bay restaurants that received the most violations during inspections conducted from August 11 to 16, 2014.
  • Haircuts for the Homeless

    Haircuts for the Homeless

    Wednesday, August 20 2014 11:38 AM EDT2014-08-20 15:38:55 GMT
    On his days off, stylist Mark Bustos gives free haircuts to the homeless of New York City. Here are some of the transformations.
    On his days off, stylist Mark Bustos gives free haircuts to the homeless of New York City. Here are some of the transformations.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.