Senator asks for federal investigation into unemployment system - WFLA News Channel 8

Senator asks for federal investigation into unemployment system

Posted: Updated:
File photo of Senator Bill Nelson File photo of Senator Bill Nelson

After more than two weeks of trouble with Florida's new unemployment claims system, Senator Bill Nelson is pushing for a federal investigation.

Nelson said Thursday that he's asking the U.S. Department of Labor to investigate problems with the new website, which launched Oct. 15.

Users have complained about multiple issues, including problems logging in, incorrect information showing up on accounts and trouble getting through the phone system to talk to someone who can answer their questions.

View Story: Floridians having problems with new unemployment system

Florida's Department of Economic Opportunity released a statement in response, saying it is working "around the clock to ensure the needs of every claimant are addressed."

"We welcome any assistance and input Senator Nelson and the federal government can provide as we identify and fix website problems where they arise," the statement from DEO executive director Jesse Panuccio said.

Nelson's request comes as another computer issue is prompting complaints by some Floridians.

A mass email regarding the unemployment issues sent from an official in the governor's office displayed the email addresses of hundreds of people, "cc-ing" them all on the email.

The email, signed by Warren Davis of the Office of Citizen Services in the Executive Office of the Governor, thanked the recipient for contacting the governor's office and went on to address concerns with the new unemployment claims system.

News Channel 8 found that email prompted numerous complaints sent to the governor's email address, as recipients raised privacy concerns and worries about receiving unwanted emails as a result.

Some recipients appeared to use the new email chain to talk about the unemployment issues, and even circulate a petition calling for a federal investigation into problems with the new system.

Under Florida law, emails to government officials including the governor are public record, and can be viewed online. The individual email addresses of those who write the governor or other public officials can also be viewed.

Asked about the email issue, a spokesman for the governor's office pointed to that fact but did not provide further comment about why the email addresses were included as a bulk list on the message that was sent out. He did not respond to further requests for comment on that issue. 

Don’t miss out on the day’s top Facebook conversations
http://on.fb.me/18y81Cl

 
  • 8 On Your SideMore>>

  • Woman says she bought tainted Hostess donettes at Sarasota gas station

    Woman says she bought tainted Hostess donettes at Sarasota gas station

    Friday, August 1 2014 5:33 PM EDT2014-08-01 21:33:29 GMT
    Everyone loves a good donut. But not the ones Jena Slinkard bought Thursday night at gas station in Sarasota. She just wanted a yummy, powdered donut late at night. So she bought a few packs, but when she bit into her normal favorite, Hostess Donettes, she spit it right out.
    Everyone loves a good donut. But not the ones Jena Slinkard bought Thursday night at gas station in Sarasota. She just wanted a yummy, powdered donut late at night. So she bought a few packs, but when she bit into her normal favorite, Hostess Donettes, she spit it right out.
  • Back-to-School Tax-free Holiday is here

    Back-to-School Tax-free Holiday is here

    Friday, August 1 2014 11:37 AM EDT2014-08-01 15:37:09 GMT
    It's almost time to head back to school and that means it's time to shop.
    It's almost time to head back to school and that means it's time to shop.
  • Tampa Bay woman feels ripped off, pays $61 for coins worth $1.50

    Tampa Bay woman feels ripped off, pays $61 for coins worth $1.50

    Thursday, July 31 2014 6:10 PM EDT2014-07-31 22:10:55 GMT
    Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins.Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins.
    Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins that have been sitting in a bank vault for years.With shipping, she paid $61.43. But, here's what she received: a bag of about 100 pennies, worth at most: $1.50.
    Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins that have been sitting in a bank vault for years.With shipping, she paid $61.43. But, here's what she received: a bag of about 100 pennies, worth at most: $1.50.
  • NewsMore>>

  • Body found near Polk search area for missing girl

    Body found near Polk search area for missing girl

    Friday, August 1 2014 9:53 PM EDT2014-08-02 01:53:38 GMT
    Alexandria Chery, 16, of OrlandoAlexandria Chery, 16, of Orlando
    A decomposed body has been found near the search area for a missing 16-year-old Orange County girl.
    A decomposed body has been found near the search area for a missing 16-year-old Orange County girl.
  • Tampa attorney says taking cover a part of life in Israel

    Tampa attorney says taking cover a part of life in Israel

    Friday, August 1 2014 8:56 PM EDT2014-08-02 00:56:30 GMT
    Today in Tampa, young and old, Christians and Jews gathered in Lykes Gaslight Square Park. About 200 of them showed their solidarity and support for Israel in its latest ongoing bloody battle with Hamas. One bay area man watched some of that battle up close. Tampa attorney Mark Wright watched the war unfold on television. Wright is Jewish-American, has friends in Israel and traveled to the Jewish state several times. He said he felt the need to go, to help....
    Today in Tampa, young and old, Christians and Jews gathered in Lykes Gaslight Square Park. About 200 of them showed their solidarity and support for Israel in its latest ongoing bloody battle with Hamas. One bay area man watched some of that battle up close. Tampa attorney Mark Wright watched the war unfold on television. Wright is Jewish-American, has friends in Israel and traveled to the Jewish state several times. He said he felt the need to go, to help....
  • No love for Lyft in the Tampa Bay area?

    No love for Lyft in the Tampa Bay area?

    Friday, August 1 2014 7:36 PM EDT2014-08-01 23:36:29 GMT
    Kevin Ludig feels like a rock star – he loves his job at Lyft that much.“You know I keep telling people I feel like a rock star because everyone keeps talking about what I do,” joked Kevin in his sleek Mercury MKS Hybrid. “I love this job.”Kevin uses his life at Lyft as a supplement to his work in solar panel sales.
    Kevin Ludig feels like a rock star – he loves his job at Lyft that much.“You know I keep telling people I feel like a rock star because everyone keeps talking about what I do,” joked Kevin in his sleek Mercury MKS Hybrid. “I love this job.”Kevin uses his life at Lyft as a supplement to his work in solar panel sales.
  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.