Senator asks for federal investigation into unemployment system - WFLA News Channel 8

Senator asks for federal investigation into unemployment system

Posted: Updated:
File photo of Senator Bill Nelson File photo of Senator Bill Nelson

After more than two weeks of trouble with Florida's new unemployment claims system, Senator Bill Nelson is pushing for a federal investigation.

Nelson said Thursday that he's asking the U.S. Department of Labor to investigate problems with the new website, which launched Oct. 15.

Users have complained about multiple issues, including problems logging in, incorrect information showing up on accounts and trouble getting through the phone system to talk to someone who can answer their questions.

View Story: Floridians having problems with new unemployment system

Florida's Department of Economic Opportunity released a statement in response, saying it is working "around the clock to ensure the needs of every claimant are addressed."

"We welcome any assistance and input Senator Nelson and the federal government can provide as we identify and fix website problems where they arise," the statement from DEO executive director Jesse Panuccio said.

Nelson's request comes as another computer issue is prompting complaints by some Floridians.

A mass email regarding the unemployment issues sent from an official in the governor's office displayed the email addresses of hundreds of people, "cc-ing" them all on the email.

The email, signed by Warren Davis of the Office of Citizen Services in the Executive Office of the Governor, thanked the recipient for contacting the governor's office and went on to address concerns with the new unemployment claims system.

News Channel 8 found that email prompted numerous complaints sent to the governor's email address, as recipients raised privacy concerns and worries about receiving unwanted emails as a result.

Some recipients appeared to use the new email chain to talk about the unemployment issues, and even circulate a petition calling for a federal investigation into problems with the new system.

Under Florida law, emails to government officials including the governor are public record, and can be viewed online. The individual email addresses of those who write the governor or other public officials can also be viewed.

Asked about the email issue, a spokesman for the governor's office pointed to that fact but did not provide further comment about why the email addresses were included as a bulk list on the message that was sent out. He did not respond to further requests for comment on that issue. 

Don’t miss out on the day’s top Facebook conversations
http://on.fb.me/18y81Cl

 
  • 8 On Your SideMore>>

  • Mortgage nightmare for Plant City couple

    Mortgage nightmare for Plant City couple

    Wednesday, April 16 2014 7:57 AM EDT2014-04-16 11:57:42 GMT
    Karl and Vicktoria Hanson thought their foreclosure nightmare was long over. It may be just beginning.
    Karl and Vicktoria Hanson thought their foreclosure nightmare was long over. It may be just beginning.
  • Bradenton massage therapist banned from contact with women by state

    Bradenton massage therapist banned from contact with women by state

    Tuesday, April 15 2014 5:03 PM EDT2014-04-15 21:03:21 GMT
    The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.
    The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.The order says Holmes "unrestricted practice as a massage therapist with female clients constitutes an immediate serious danger to the health, safety, or welfare of the public
    The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.The order says Holmes "unrestricted practice as a massage therapist with female clients constitutes an immediate serious danger to the health, safety, or welfare of the public
  • State takes emergency action against Bradenton massage therapist after 8 On Your Side investigation

    State takes emergency action against Bradenton massage therapist after 8 On Your Side investigation

    Monday, April 14 2014 7:09 PM EDT2014-04-14 23:09:06 GMT
    Kevin Holmes, massage therapistKevin Holmes, massage therapist
    According topolice records Kevin Holmes, age 60, toldinvestigators the client he gave a therapeutic massage to last month"was an attractive girl, plain and simple."It turns out she was also an off-duty detective, and Holmes said what he did to her was "absolutely inapproriate."
    According topolice records Kevin Holmes, age 60, toldinvestigators the client he gave a therapeutic massage to last month"was an attractive girl, plain and simple."It turns out she was also an off-duty detective, and Holmes said what he did to her was "absolutely inapproriate."
  • NewsMore>>

  • EXCLUSIVE: St. Pete mom accused of murdering her son talks

    EXCLUSIVE: St. Pete mom accused of murdering her son talks

    Thursday, April 17 2014 8:10 AM EDT2014-04-17 12:10:06 GMT
    It's the jailhouse interview you need to see. A mother accused of stabbing her 4-year-old son to death speaks exclusively to News Channel 8's Melissa Beckman Thursday night at 6 p.m.
    It's the jailhouse interview you need to see. A mother accused of stabbing her 4-year-old son to death speaks exclusively to News Channel 8's Melissa Beckman Thursday night at 6 p.m.
  • Ukraine: 3 killed after Black Sea base attack

    Ukraine: 3 killed after Black Sea base attack

    Ukraine's interior minister says three pro-Russian militants have been killed and 13 wounded after Ukrainian troops repelled an attack on a National Guard base in the Black Sea port of Mariupol in the...
    Three pro-Russian protesters were killed and 13 injured during an attempted overnight raid on a Ukrainian National Guard base in the Black Sea port of Mariupol, Ukraine's authorities said.
  • Samples collected from oil slick not from plane

    Samples collected from oil slick not from plane

    A robotic submarine completed its first successful scan of the seabed Thursday in the hunt for the missing Malaysian plane, and investigators were analyzing the sub's data while also trying to identify the...
    Investigators were analyzing data collected by a robotic submarine that completed its first successful scan of the seabed Thursday in the hunt for the missing Malaysian plane, but say tests have ruled out that a nearby oil...
  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.