Tampa Bay homeowners surprised by roof repair bills - WFLA News Channel 8

Tampa Bay homeowners surprised by roof repair bills

Posted: Updated:
HERNANDO COUNTY, FL (WFLA) -

For some Tampa Bay area consumers NBRC's offer of a new roof they didn't have to pay for seemed too good to be true...and they were right.

"These people need to be stopped," said homeowner Pamela Beynon. "I don't know what to do, I'm at a total loss."

Records show that Beynon's insurance company paid NBRC for a new roof to replace the storm-damaged one on her Pinellas Park home back in May and June.

But all she has to show for that $9,000 insurance claim three months later is a lot of excuses and a letter from NBRC's attorneys that places blame for the stalled installation on contractors, insurance companies and hard economic times.

"The only thing I can do is try to recoup some of the money and go out and hire my own contractor to do the roof," said Beynon. "It's the only choice I have."

Other consumers tell 8 On Your Side that contractors hired by NBRC did install roofs as promised, but NBRC has failed to pay those contractors and suppliers.

Even though their insurance companies paid NBRC for the work, those consumers are stuck owing as much as $12,000 to contractors and suppliers who went unpaid for their goods and services.

"I wish I would have known what we were getting into before I got into it," said Palm Harbor homeowner Greg Larson. "I don't understand how they're allowed to do business."

Larson's neighbor Joe Zigler also had a roof installed after signing a contract with NBRC and now has a $4500 lien from the company that supplied roofing materials because NBRC didn't pay that bill.

"Very upsetting, said Zigler. "We didn't do anything wrong, we haven't done a thing wrong."

NBRC's failure to pay contractors and suppliers is the reason behind a growing number of liens filed for insurance-related roof replacements in Pasco, Pinellas, Hillsborough, Polk, Manatee and Sarasota counties.

The owner of Reliant roofing which also does business as TRW has filed two dozen of those liens totaling $191,000.  TRW's owner says NBRC failed to pay for dozens of roofs his companies installed that were supposed to be funded by insurance claims.

"The homeowner is the last resort," said TRW owner Tripp Cohagan. "This is what we have to do."

Cohagan says he is working with homeowners to minimize the impact on them while trying to collect the unpaid bills from NBRC. "We are pursuing other means to collect our revenue from the people who actually owe it to us," Cohagan said.

An 8 on Your Side investigation reveals that two of the people running NBRC--Carlton Dunke and Henry Martin Pureber--had a troubled past in 10 other states while operating another roofing company named American Shingle and Siding and are currently out on bond following their arrest for theft in Georgia in 2010.

Georgia prosecutors there have not filed formal charges against Dunke or Pureber but are still reviewing that case.

Attorneys for NBRC said company managers have no interest in answering any questions from Eight On Your Side and locating those managers has been difficult. NBRC has closed all of its offices In Hillsborough, Pinellas and Sarasota counties.

Two years ago before it went bankrupt, American Shingle's business practices triggered a nationwide alert by the Better Business Bureau. Those practices involved collecting insurance money and failing to pay contractors or not performing the work at all.

"It sounds very familiar said Larsen. "It's the exact same thing that's happening to us. We did our part...they should pay the people who did the work for them."

Stay connected with the news of the day. Download the WFLA news app today. It's FREE http://8.wfla.com/1etbepy

 

  • 8 On Your SideMore>>

  • Back-to-School Tax-free Holiday is here

    Back-to-School Tax-free Holiday is here

    Friday, August 1 2014 8:52 AM EDT2014-08-01 12:52:56 GMT
    It's almost time to head back to school and that means it's time to shop.
    It's almost time to head back to school and that means it's time to shop.
  • Tampa Bay woman feels ripped off, pays $61 for coins worth $1.50

    Tampa Bay woman feels ripped off, pays $61 for coins worth $1.50

    Thursday, July 31 2014 6:10 PM EDT2014-07-31 22:10:55 GMT
    Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins.Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins.
    Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins that have been sitting in a bank vault for years.With shipping, she paid $61.43. But, here's what she received: a bag of about 100 pennies, worth at most: $1.50.
    Vickie McInnis responded to a newspaper ad promising a chance to buy old, rarely-seen coins that have been sitting in a bank vault for years.With shipping, she paid $61.43. But, here's what she received: a bag of about 100 pennies, worth at most: $1.50.
  • Tampa Bay Water begins filling Bill Young reservoir

    Tampa Bay Water begins filling Bill Young reservoir

    Thursday, July 31 2014 5:45 PM EDT2014-07-31 21:45:52 GMT
    Tampa Bay Water is celebrating a rebirth of sort for its beleaguered Bill Young reservoir. TBW is now diverting water from the Alafia river and filling the reservoir after a massive gutting and renovation project that cost in excess of $124 million dollars.
    Tampa Bay Water is celebrating a rebirth of sort for its beleaguered Bill Young reservoir. TBW is now diverting water from the Alafia river and filling the reservoir after a massive gutting and renovation project that cost in excess of $124 million dollars.
  • NewsMore>>

  • Pinellas school district asks Crist to pull TV ad

    Pinellas school district asks Crist to pull TV ad

    Friday, August 1 2014 5:32 AM EDT2014-08-01 09:32:42 GMT
    The Pinellas County school district is asking former Gov. Charlie Crist to pull a television ad filmed at an area high school.
    The Pinellas County school district is asking former Gov. Charlie Crist to pull a television ad filmed at an area high school.
  • Closing US 301 for repairs create headaches

    Closing US 301 for repairs create headaches

    Friday, August 1 2014 12:16 AM EDT2014-08-01 04:16:16 GMT
    It’s been a headache for many who travel U.S. Highway 301 in Riverview after the roadway was shut down. But FDOT expects the roadway to be back open about midnight Thursday.After a nearby construction crew damaged a 24-inch water line in the area, water poured out and created a hole, damaging the asphalt on U.S. 301.“It’s still every penny counts, I would say $30 to $50 possibly,” is how much the road closure cost Bee...
    It’s been a headache for many who travel U.S. Highway 301 in Riverview after the roadway was shut down. But FDOT expects the roadway to be back open about midnight Thursday.After a nearby construction crew damaged a 24-inch water line in the area, water poured out and created a hole, damaging the asphalt on U.S. 301.“It’s still every penny counts, I would say $30 to $50 possibly,” is how much the road closure cost Bee...
  • New "Fire challenge" video spurs warnings

    New "Fire challenge" video spurs warnings

    Thursday, July 31 2014 10:43 PM EDT2014-08-01 02:43:41 GMT
    Videos of a dangerous stunt are spreading all across social media. You can see examples on sites like Youtube and Facebook. It's called "The Fire Challenge" and involves young people dousing themselves with rubbing alcohol and lighting it up on their bodies. Burn victim and now, Tampa General Hospital volunteer, Joe Versaggi, knows all about the horrors of fire. He's undergone 30 surgeries after a fiery plane crash 8...
    Videos of a dangerous stunt are spreading all across social media. You can see examples on sites like Youtube and Facebook. It's called "The Fire Challenge" and involves young people dousing themselves with rubbing alcohol and lighting it up on their bodies. Burn victim and now, Tampa General Hospital volunteer, Joe Versaggi, knows all about the horrors of fire. He's undergone 30 surgeries after a fiery plane crash 8...
  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.