Southwest cancels 57 flights after computer glitch - WFLA News Channel 8

Southwest cancels 57 flights after computer glitch

Posted: Updated:
Southwest lines at Tampa International Saturday morning Southwest lines at Tampa International Saturday morning
CHICAGO, IL (WFLA) -

Southwest Airlines expects some lingering delays Saturday morning after a system-wide computer failure caused it to ground 250 flights for nearly three hours late Friday night.

Full service was restored just after 2 a.m. EDT Saturday, but the Dallas-based airline is still working to clear a backlog of flights and reposition planes and crew.

The airline - the country's largest domestic carrier - canceled 43 flights Friday night and another 14 Saturday morning.

Southwest is the latest airline to ground flights because of a large computer outage. But its problem was minor compared to those experienced by two competitors - thanks in part to its late-day timing.

In April, American Airlines grounded all of its flights nationwide for several hours due to computer problems. The airline ultimately canceled 970 flights. And last year, United Airlines had two major outages: one in August delayed 580 flights; another in November delayed 636 flights.

The problem was detected around 11 p.m. EDT Friday, Southwest spokesman Brad Hawkins said. It impaired the airline's ability to do such things as conduct check-ins, print boarding passes and monitor the weight of each aircraft. Some flights were on the taxiway and diverted back to the terminal, Hawkins said. Flights already in the air were unaffected.

Most of Southwest's cancellations Friday night were in the western half of the country, according to airline spokeswoman Michelle Agnew. Saturday's cancellations were scattered across the U.S. They included planes leavings from Minneapolis, Chicago, Phoenix, Denver and San Diego, according to flight tracking service FlightAware.

Southwest flies an average of 3,400 flights each day.

Agnew said in an email Saturday morning that the airline's technology team is "still working to confirm the source of the issue."

Shortly after 2 a.m., Southwest posted on its Twitter page that "systems are operating and we will begin work to get customers where they need to be. Thanks for your patience tonight."

Agnew said the computer system was "running at full capacity" by early Saturday. Before that, though, officials used a backup system that was much more sluggish.

AP Airlines Writer Scott Mayerowitz in New York contributed to this report.

 Follow us on TWITTER @wfla

  • 8 On Your SideMore>>

  • Peanut, almond butter recalled for salmonella risk

    Peanut, almond butter recalled for salmonella risk

    Wednesday, August 20 2014 4:16 AM EDT2014-08-20 08:16:32 GMT
    A unit of Hain Celestial Group Inc. is recalling some peanut and almond butter because of possible salmonella contamination.
    A unit of Hain Celestial Group Inc. is recalling some peanut and almond butter because of possible salmonella contamination.
  • Lakeland Electric warns customers about phone payment scam

    Lakeland Electric warns customers about phone payment scam

    Tuesday, August 19 2014 12:59 PM EDT2014-08-19 16:59:20 GMT
    Lakeland Electric customers beware of a current scam that involves an individual who calls and acts as if he is a representative of Lakeland Electric.
    Lakeland Electric customers beware of a current scam that involves an individual who calls and acts as if he is a representative of Lakeland Electric.
  • Brita recalling children's water bottles

    Brita recalling children's water bottles

    Tuesday, August 19 2014 9:36 AM EDT2014-08-19 13:36:14 GMT
    Brita is recalling approximately 242,500 children's water filter bottles due to a possible laceration hazard.
    Brita is recalling approximately 242,500 children's water filter bottles due to a possible laceration hazard.
  • NewsMore>>

  • Davis Islands shooting ruled non-accidental

    Davis Islands shooting ruled non-accidental

    Wednesday, August 20 2014 4:28 AM EDT2014-08-20 08:28:06 GMT
    The shooting scene on Davis IslandsThe shooting scene on Davis Islands
    Tampa Police officers are investigating a shooting on Davis Islands early Wednesday morning.
    Tampa Police officers are investigating a shooting on Davis Islands early Wednesday morning.
  • Sarasota Police to try body cams

    Sarasota Police to try body cams

    Wednesday, August 20 2014 3:42 AM EDT2014-08-20 07:42:41 GMT
    Body cameras are used by several law enforcement agencies in Florida but not many in the Bay Area. Sarasota Police announced this week they will begin using body cameras on police officers with a pilot program.
    Body cameras are used by several law enforcement agencies in Florida but not many in the Bay Area. Sarasota Police announced this week they will begin using body cameras on police officers with a pilot program.
  • Florida trucker records crash, then helps

    Florida trucker records crash, then helps

    Tuesday, August 19 2014 10:12 PM EDT2014-08-20 02:12:27 GMT
    News Channel 8's Peter Bernard interviews trucker David Fredericksen via SkypeNews Channel 8's Peter Bernard interviews trucker David Fredericksen via Skype
    Dash cam video rolled as David Fredericksen and his co-driver witnessed a horrible crash outside Biloxi Mississippi. It happened last Monday, as they drove a load of orange juice in a large tanker truck. A grandmother driving her young granddaughter lost control and slammed into a semi, igniting the truck's fuel tanks.
    Dash cam video rolled as David Fredericksen and his co-driver witnessed a horrible crash outside Biloxi Mississippi. It happened last Monday, as they drove a load of orange juice in a large tanker truck. A grandmother driving her young granddaughter lost control and slammed into a semi, igniting the truck's fuel tanks.
  • Most Popular StoriesMost Popular StoriesMore>>

  • Cops shoot and kill man in incident near Ferguson

    Cops shoot and kill man in incident near Ferguson

    Tuesday, August 19 2014 4:33 PM EDT2014-08-19 20:33:45 GMT
    Two St. Louis city police officers shot and killed a man who came within several feet of them brandishing a knife on Tuesday in a confrontation several miles from the turbulent suburb of Ferguson, authorities said.
    Two St. Louis city police officers shot and killed a man who came within several feet of them brandishing a knife on Tuesday in a confrontation several miles from the turbulent suburb of Ferguson, authorities said.
  • Dog saves newborn kitten, now pals for life

    Dog saves newborn kitten, now pals for life

    Tuesday, August 19 2014 2:33 PM EDT2014-08-19 18:33:17 GMT
    Roscoe was an injured, newborn kitten covered in maggots and pinned underneath a log, when he was found by Opie the dog. Imgur photo by Lia Spilka  Roscoe was an injured, newborn kitten covered in maggots and pinned underneath a log, when he was found by Opie the dog. Imgur photo by Lia Spilka
    A newborn kitten whose life was in danger when he was discovered by a curious pooch out on a walk, is now best buddies with the dog who saved him.
    A newborn kitten whose life was in danger when he was discovered by a curious pooch out on a walk, is now best buddies with the dog who saved him.
  • Morgue attendant admits to having sex with up to 100 bodies

    Morgue attendant admits to having sex with up to 100 bodies

    Tuesday, August 19 2014 2:30 PM EDT2014-08-19 18:30:56 GMT
    A federal court has made a ruling in connection with a disturbing case involving an Ohio morgue attendant who had sex with female corpses at work.
    A federal court has made a ruling in connection with a disturbing case involving an Ohio morgue attendant who had sex with female corpses at work.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.