Southwest cancels 57 flights after computer glitch - WFLA News Channel 8

Southwest cancels 57 flights after computer glitch

Posted: Updated:
Southwest lines at Tampa International Saturday morning Southwest lines at Tampa International Saturday morning
CHICAGO, IL (WFLA) -

Southwest Airlines expects some lingering delays Saturday morning after a system-wide computer failure caused it to ground 250 flights for nearly three hours late Friday night.

Full service was restored just after 2 a.m. EDT Saturday, but the Dallas-based airline is still working to clear a backlog of flights and reposition planes and crew.

The airline - the country's largest domestic carrier - canceled 43 flights Friday night and another 14 Saturday morning.

Southwest is the latest airline to ground flights because of a large computer outage. But its problem was minor compared to those experienced by two competitors - thanks in part to its late-day timing.

In April, American Airlines grounded all of its flights nationwide for several hours due to computer problems. The airline ultimately canceled 970 flights. And last year, United Airlines had two major outages: one in August delayed 580 flights; another in November delayed 636 flights.

The problem was detected around 11 p.m. EDT Friday, Southwest spokesman Brad Hawkins said. It impaired the airline's ability to do such things as conduct check-ins, print boarding passes and monitor the weight of each aircraft. Some flights were on the taxiway and diverted back to the terminal, Hawkins said. Flights already in the air were unaffected.

Most of Southwest's cancellations Friday night were in the western half of the country, according to airline spokeswoman Michelle Agnew. Saturday's cancellations were scattered across the U.S. They included planes leavings from Minneapolis, Chicago, Phoenix, Denver and San Diego, according to flight tracking service FlightAware.

Southwest flies an average of 3,400 flights each day.

Agnew said in an email Saturday morning that the airline's technology team is "still working to confirm the source of the issue."

Shortly after 2 a.m., Southwest posted on its Twitter page that "systems are operating and we will begin work to get customers where they need to be. Thanks for your patience tonight."

Agnew said the computer system was "running at full capacity" by early Saturday. Before that, though, officials used a backup system that was much more sluggish.

AP Airlines Writer Scott Mayerowitz in New York contributed to this report.

 Follow us on TWITTER @wfla

  • 8 On Your SideMore>>

  • Magic diet pill promoter found running new business in Tampa

    Magic diet pill promoter found running new business in Tampa

    Tuesday, September 2 2014 5:02 PM EDT2014-09-02 21:02:23 GMT
    File Photo: Nick CongletonFile Photo: Nick Congleton
    Nick Congleton is in hot water with the FTC for selling "magic diet pills," and under investigation by Florida's Attorney General for a defunct travel club that owes hundreds of consumers for vacations they never received.Now, he's keeping a low profile and running a new business out of an unmarkedwarehouse in the Channelside District, where he didn't have much to say to Eight On Your Side this morning.
    Nick Congleton is in hot water with the FTC for selling "magic diet pills," and under investigation by Florida's Attorney General for a defunct travel club that owes hundreds of consumers for vacations they never received.Now, he's keeping a low profile and running a new business out of an unmarkedwarehouse in the Channelside District, where he didn't have much to say to Eight On Your Side this morning.
  • Home Depot probing 'Unusual Activity' after reports of data breach

    Home Depot probing 'Unusual Activity' after reports of data breach

    Tuesday, September 2 2014 1:55 PM EDT2014-09-02 17:55:41 GMT
    Home Depot may be the latest retailer to suffer a massive credit card breachHome Depot may be the latest retailer to suffer a massive credit card breach
    Home Depot may be the latest retailer to have suffered a massive credit card breach, the company confirmed on Tuesday, after Krebs on Security reported that a large cache of stolen data had appeared on black market sites.
    Home Depot may be the latest retailer to have suffered a massive credit card breach, the company confirmed on Tuesday, after Krebs on Security reported that a large cache of stolen data had appeared on black market sites.
  • Community reaches out to Spring Hill family after theft of lawn equipment

    Community reaches out to Spring Hill family after theft of lawn equipment

    Tuesday, September 2 2014 8:45 AM EDT2014-09-02 12:45:21 GMT
    Michael Depace wants to say "thank you" and give a huge hug to everyone that reached out after a thief stole $3,500 worth of lawn equipment from him.
    Michael Depace wants to say "thank you" and give a huge hug to everyone that reached out after a thief stole $3,500 worth of lawn equipment from him.
  • NewsMore>>

  • Magic diet pill promoter found running new business in Tampa

    Magic diet pill promoter found running new business in Tampa

    Tuesday, September 2 2014 5:02 PM EDT2014-09-02 21:02:23 GMT
    File Photo: Nick CongletonFile Photo: Nick Congleton
    Nick Congleton is in hot water with the FTC for selling "magic diet pills," and under investigation by Florida's Attorney General for a defunct travel club that owes hundreds of consumers for vacations they never received.Now, he's keeping a low profile and running a new business out of an unmarkedwarehouse in the Channelside District, where he didn't have much to say to Eight On Your Side this morning.
    Nick Congleton is in hot water with the FTC for selling "magic diet pills," and under investigation by Florida's Attorney General for a defunct travel club that owes hundreds of consumers for vacations they never received.Now, he's keeping a low profile and running a new business out of an unmarkedwarehouse in the Channelside District, where he didn't have much to say to Eight On Your Side this morning.
  • Dead fish creating problems on Honeymoon Island

    Dead fish creating problems on Honeymoon Island

    Tuesday, September 2 2014 4:43 PM EDT2014-09-02 20:43:31 GMT
    Red Tide spotted on the shore of Honeymoon Island.Red Tide spotted on the shore of Honeymoon Island.
    Scattered on the shore of Honeymoon Island in Pinellas county are hundreds of dead fish.Park rangers started noticing the fish wash on shore on Friday, just before one of the busiest holiday weekends of the year."In some spots it scattered and as you move up north on the beach it's up in the hundreds of fish," said park manager Pete Krulder.
    Scattered on the shore of Honeymoon Island in Pinellas county are hundreds of dead fish.Park rangers started noticing the fish wash on shore on Friday, just before one of the busiest holiday weekends of the year."In some spots it scattered and as you move up north on the beach it's up in the hundreds of fish," said park manager Pete Krulder.
  • Explosion at beverage packaging facility in Lakeland

    Explosion at beverage packaging facility in Lakeland

    Tuesday, September 2 2014 4:24 PM EDT2014-09-02 20:24:13 GMT
    An explosion at a Lakeland beverage packaging facility sent a 60,000-pound boiler onto a CSX railroad track Tuesday morning. The boiler, which holds 4,000 gallons of steam, was half-filled.
    An explosion at a Lakeland beverage packaging facility sent a 60,000-pound boiler onto a CSX railroad track Tuesday morning. The boiler, which holds 4,000 gallons of steam, was half-filled.
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.