Southwest cancels 57 flights after computer glitch - WFLA News Channel 8

Southwest cancels 57 flights after computer glitch

Posted: Updated:
Southwest lines at Tampa International Saturday morning Southwest lines at Tampa International Saturday morning
CHICAGO, IL (WFLA) -

Southwest Airlines expects some lingering delays Saturday morning after a system-wide computer failure caused it to ground 250 flights for nearly three hours late Friday night.

Full service was restored just after 2 a.m. EDT Saturday, but the Dallas-based airline is still working to clear a backlog of flights and reposition planes and crew.

The airline - the country's largest domestic carrier - canceled 43 flights Friday night and another 14 Saturday morning.

Southwest is the latest airline to ground flights because of a large computer outage. But its problem was minor compared to those experienced by two competitors - thanks in part to its late-day timing.

In April, American Airlines grounded all of its flights nationwide for several hours due to computer problems. The airline ultimately canceled 970 flights. And last year, United Airlines had two major outages: one in August delayed 580 flights; another in November delayed 636 flights.

The problem was detected around 11 p.m. EDT Friday, Southwest spokesman Brad Hawkins said. It impaired the airline's ability to do such things as conduct check-ins, print boarding passes and monitor the weight of each aircraft. Some flights were on the taxiway and diverted back to the terminal, Hawkins said. Flights already in the air were unaffected.

Most of Southwest's cancellations Friday night were in the western half of the country, according to airline spokeswoman Michelle Agnew. Saturday's cancellations were scattered across the U.S. They included planes leavings from Minneapolis, Chicago, Phoenix, Denver and San Diego, according to flight tracking service FlightAware.

Southwest flies an average of 3,400 flights each day.

Agnew said in an email Saturday morning that the airline's technology team is "still working to confirm the source of the issue."

Shortly after 2 a.m., Southwest posted on its Twitter page that "systems are operating and we will begin work to get customers where they need to be. Thanks for your patience tonight."

Agnew said the computer system was "running at full capacity" by early Saturday. Before that, though, officials used a backup system that was much more sluggish.

AP Airlines Writer Scott Mayerowitz in New York contributed to this report.

 Follow us on TWITTER @wfla

  • 8 On Your SideMore>>

  • Mortgage nightmare for Plant City couple

    Mortgage nightmare for Plant City couple

    Wednesday, April 16 2014 7:57 AM EDT2014-04-16 11:57:42 GMT
    Karl and Vicktoria Hanson thought their foreclosure nightmare was long over. It may be just beginning.
    Karl and Vicktoria Hanson thought their foreclosure nightmare was long over. It may be just beginning.
  • Bradenton massage therapist banned from contact with women by state

    Bradenton massage therapist banned from contact with women by state

    Tuesday, April 15 2014 5:03 PM EDT2014-04-15 21:03:21 GMT
    The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.
    The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.The order says Holmes "unrestricted practice as a massage therapist with female clients constitutes an immediate serious danger to the health, safety, or welfare of the public
    The Florida Department of Health says it served licensed massage therapist Kevin Joseph Holmes, 60, with an emergency order Tuesday morning that bans him from working with female clients.The order says Holmes "unrestricted practice as a massage therapist with female clients constitutes an immediate serious danger to the health, safety, or welfare of the public
  • State takes emergency action against Bradenton massage therapist after 8 On Your Side investigation

    State takes emergency action against Bradenton massage therapist after 8 On Your Side investigation

    Monday, April 14 2014 7:09 PM EDT2014-04-14 23:09:06 GMT
    Kevin Holmes, massage therapistKevin Holmes, massage therapist
    According topolice records Kevin Holmes, age 60, toldinvestigators the client he gave a therapeutic massage to last month"was an attractive girl, plain and simple."It turns out she was also an off-duty detective, and Holmes said what he did to her was "absolutely inapproriate."
    According topolice records Kevin Holmes, age 60, toldinvestigators the client he gave a therapeutic massage to last month"was an attractive girl, plain and simple."It turns out she was also an off-duty detective, and Holmes said what he did to her was "absolutely inapproriate."
  • NewsMore>>

  • Student shocked Polk teacher used her name in affair

    Student shocked Polk teacher used her name in affair

    Thursday, April 17 2014 5:43 PM EDT2014-04-17 21:43:59 GMT
    Jessica SeamanJessica Seaman
    A Polk County high school student is trying to clear her name from an ordeal she says her former teacher brought her into. Jessica Seaman says her teacher posed as her in a messaging app and talked to a 17-year-old boy. Now that teacher, 29-year-old Jennifer Fichter, is under arrest, charged with having sex with the teenaged boy.“It's not just that it was my first name, it was my full name,” Seaman said, of what she learned was spelled out on the affidavit describing the relationship between ...
    A Polk County high school student is trying to clear her name from an ordeal she says her former teacher brought her into. Jessica Seaman says her teacher posed as her in a messaging app and talked to a 17-year-old boy. Now that teacher, 29-year-old Jennifer Fichter, is under arrest, charged with having sex with the teenaged boy.“It's not just that it was my first name, it was my full name,” Seaman said, of what she learned was spelled out on the affidavit describing the relationship between ...
  • EXCLUSIVE: St. Pete mom accused of murdering her son talks

    EXCLUSIVE: St. Pete mom accused of murdering her son talks

    Thursday, April 17 2014 5:40 PM EDT2014-04-17 21:40:24 GMT
    It's the jailhouse interview you need to see. A mother accused of stabbing her 4-year-old son to death speaks exclusively to News Channel 8's Melissa Beckman.
    It's the jailhouse interview you need to see. A mother accused of stabbing her 4-year-old son to death speaks exclusively to News Channel 8's Melissa Beckman.
  • Nigerians search unsafe forest for abducted girls

    Nigerians search unsafe forest for abducted girls

    The principal of a northeastern Nigerian school said she cannot confirm a military report that more than 100 female students kidnapped by Islamic militants are free.
    Able-bodied men from the Nigerian town of Chibok have taken to the dangerous Sambisa Forest to search for more than 100 abducted girls and young women whom the military claimed to have freed from their Islamic extremist...
Powered by WorldNow

200 South Parker Street, Tampa, FL 33606

Telephone: 813.228.8888
Fax: 813.225.2770
Email: news@wfla.com

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.