American Airlines restores computer, but expect delays at TIA - WFLA News Channel 8

American Airlines restores computer, but expect delays at TIA

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American Airlines announced a system-wide ground delay early Tuesday after a computer problem shut down their online reservations and booking tools.  That ground delay was lifted before 5 p.m. Tuesday.

The airline was releasing information on their social media page.  They warned passengers to expect continued delays and cancellations.

The airlines was having a computer problem with their online booking and reservation tool system wide.  It caused widespread delays at Tampa International Airport Tuesday afternoon. 

Passengers were using social media to flood the airline with complaints.

The airline posted this statement in response to ticket questions. "We're currently unable to modify today's reservations. However, when able, we'll offer refunds or update travel at no charge."

Earlier Tuesday, the American Airlines Facebook page had said, "American's reservation and booking tool Sabre is offline. We're working to resolve the issue as quickly as we can. We apologize to our customers for any inconvenience."

By late afternoon, American had made this clarification on their social media page. "The issue is w/ our ability to access our res system & not w/ @SabreNews. We apologize to Sabre & customers for confusion."

Travelers in Tampa were waiting in long lines at TIA.  The line wrapped more than halfway around the ticketing floor.  Stay with WFLA.com for more on this story.

Connect with us on TWITTER at @wflatampa 

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