Polk 911 operator helps deliver baby over the phone - WFLA News Channel 8

Polk 911 operator helps deliver baby over the phone

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POLK COUNTY, FL (WFLA) -

A Polk County 911 operator had a few exciting moments on the job Friday, as she helped a nervous mom and dad deliver a baby on the other end of the line.

Ashley Pridgen took the call early Friday morning. In the 9 minutes and 30 seconds that followed, she kept a cool head, calmly talking the expectant dad through the process. Mom and dad didn't have time to get to a hospital -- instead, they delivered the baby in their apartment in Carlton Arms in Winter Haven.

The Polk Sheriff's Office released a recording of the 911 call, during which, Pridgen can be heard offering reassurance to the parents. Pridgen is from Haines City. She joined the Sheriff's Office as a Telecommunicator in 2010.

We're told that after an exciting morning, mom, dad, and baby are all doing well.

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