Progress Energy warns Florida customers of phone scam - WFLA News Channel 8

Progress Energy warns Florida customers of phone scam

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Progress Energy warned customers on Thursday to be aware of a new payment scam that has surfaced across the country, including Florida.

An unknown number of Progress Energy customers are receiving phone calls that their electric service could be disconnected, the company said in a statement.

The caller asks the customer to make a payment using a "money pack" card that can be purchased any at a local convenience store.

The energy company said the calls appear to be targeting Spanish-speaking customers and informs the customer to call them back to make a payment in order to avoid any interruption in their electric service.

The customer is then asked to provide receipt and pin information – which transfers the money from the pre-paid card to the fraudulent party calling them.

It's not the first time a scam has involved Progress Energy customers. Back in June of 2012, a scam targeted customers of both Progress Energy and Tampa Electric Company during which dozens of customers were called about overdue bills that could cut off service if not paid.

Progress Energy says they do not contact customers asking for such information. Anyone who received such a call is urged to contact their local law enforcement agency.

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