The 8 on Your Side Helpline is the fastest way to receive assistance with your consumer concerns. It is open Monday-Friday (except holidays) 11 a.m.-1 p.m. Call toll-free 1-800-338-0808.

When you submit your request online or by mail, the response time is approximately 3 weeks. You will hear back from us whether we are able to assist with your situation or whether we have other suggestions on how you might go about resolving your issue.

Emails sent using the form below will be circulated to the appropriate people.

8 on Your Side is a free service of News Channel 8. If you have a consumer problem, call the Eight's Army Helpline at 1-800-338-0808 for information and/or referral. News Channel 8 does not guarantee a solution to the problem, an on-air segment featuring the problem or an 8 on Your Side investigation.